FREE DELIVERY ON ORDERS OVER £100

Tel: 01582 249460

**FLASH SALE** BUY FRAMES WITH LENSES AND GET 5% OFF - ENDS MIDNIGHT SUNDAY 16 Jun - USE CODE: save5

DELIVERY INFORMATION

Please allow up to an additional 5 working days in the current climate for delivery. For more complex prescriptions, certain lens options like varifocal, coatings and tints delivery times may be increased. Rarely, a frame advertised may be discontinued or temporarily out of stock. In that case, we will inform you, offering either a similar alternative or refunding the full amount.

Welcome To The Glasses Company

UK delivery cost:

UK delivery cost: For orders above £100.00 - FREEFor orders below £100.00 - £4.95

UK delivery times:

For frames only – within 9 working daysFor glasses with prescription – within 14 working days

The Glasses Company Delivery

After Your Order is Placed:
As soon as your order has been placed, you will receive a confirmation email. After this, upon dispatch you will receive a second email. We use Royal Mail to deliver the order to you.

We aim to deliver our items within the time frame mentioned above. If you would like your delivery:

  • On a specific date
  • At a given time
  • At a different address (e.g. Work)
  • Or if you have special instructions

Please contact us before placing your order and we will strive to meet your requirements.

For European and International Delivery:

We charge £15.00 for delivery outside the UK.

Delivery time may be slightly increased by up to 5 days.

Please note – the customer will be liable to pay any local import fees/taxes incurred in their recipient country to receive the product.

Our Guarantee To You

Our Guarantee To You

As a company, we GUARANTEE to provide you with the best possible prescription glasses custom made for you. Our UK-trained head optician with over 35 years of experience will oversee the manufacturing, glazing and polishing of your glasses in our clean and modern UK based lab. You will receive well-packaged glasses. The frames come standard with a 2 year warranty and a complimentary glasses case and cloth. If you aren’t absolutely delighted with the service and prescription glasses provided, we insist that you tell us and our optician will contact you straightaway and for an unlimited number of times until you are fully happy.

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