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UK delivery cost:
UK delivery cost: For orders above £75.00 - FREEFor orders below £75.00 - £3.95
UK delivery times:
For frames only – within 9 working daysFor glasses with prescription – within 14 working days
After Your Order is Placed:
As soon as your order has been placed, you will receive a confirmation email. After this, upon dispatch you will receive a second email. We use Royal Mail to deliver the order to you.
We aim to deliver our items within the time frame mentioned above. If you would like your delivery:
Please contact us before placing your order and we will strive to meet your requirements.
For European and International Delivery:
We charge £15.00 for delivery outside the UK.
Delivery time may be slightly increased by up to 5 days.
Please note – the customer will be liable to pay any local import fees/taxes incurred in their recipient country to receive the product.
As a company, we GUARANTEE to provide you with the best possible prescription glasses custom made for you. Our UK-trained head optician with over 35 years of experience will oversee the manufacturing, glazing and polishing of your glasses in our clean and modern UK based lab. You will receive well-packaged glasses. The frames come standard with a 2 year warranty and a complimentary glasses case and cloth. If you aren’t absolutely delighted with the service and prescription glasses provided, we insist that you tell us and our optician will contact you straightaway and for an unlimited number of times until you are fully happy.