DELIVERY INFORMATION

UK delivery cost:

For orders above £75.00 - FREE

For orders below £75.00 - £3.95

UK delivery times:

For glasses without prescription (in stock) – within 7 working days

For glasses with prescription (in stock) – within 14 working days

*AUGUST 2018 - there may be a slight delay in the delivery of glasses due to the Italian factory summer shutdown*

For more complex prescriptions, certain lens options like varifocal, coatings and tints delivery times may be increased. Rarely, a frame advertised may be discontinued or temporarily out of stock. In that case, we will inform you, offering either a similar alternative or refunding the full amount.

As soon as your order has been placed, you will receive a confirmation email. After this, upon dispatch you will receive a second email. We use Royal Mail to deliver the order to you.

We aim to deliver our items within the time frame mentioned above. If you would like your delivery:

- On a specific date

- At a given time

- At a different address (e.g. Work)

- Or if you have special instructions

Please contact us before placing your order and we will strive to meet your requirements.

We charge £15.00 for delivery outside the UK.

We proudly deliver to Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Ireland, Italy, New Zealand, Poland, Portugal, South Africa, Spain, Sweden, Switzerland and the USA.

For more accurate delivery times for different countries, please contact our Customer Support.