DELIVERY INFORMATION

UK delivery cost:

For orders above £75.00 - FREE

For orders below £75.00 - £3.95

UK delivery times:

For frames only  – within 9 working days.

For glasses with prescription  – within 14 working days.

Please allow up to an additional 5 working days in the current climate for delivery. For more complex prescriptions, certain lens options like varifocal, coatings and tints delivery times may be increased. Rarely, a frame advertised may be discontinued or temporarily out of stock. In that case, we will inform you, offering either a similar alternative or refunding the full amount.

As soon as your order has been placed, you will receive a confirmation email. After this, upon dispatch you will receive a second email. We use Royal Mail to deliver the order to you.

We aim to deliver our items within the time frame mentioned above. If you would like your delivery:

- On a specific date

- At a given time

- At a different address (e.g. Work)

- Or if you have special instructions

Please contact us before placing your order and we will strive to meet your requirements.

We charge £15.00 for delivery outside the UK.

We proudly deliver to Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Ireland, Italy, New Zealand, Poland, Portugal, South Africa, Spain, Sweden, Switzerland and the USA.

To place your order for delivery outside the UK - you have 2 options. 1. Checkout with the PayPal guest checkout option or 2. Please take a screenshot of your order and email it to us at sales@theglassescompany.co.uk. We will then invoice you directly for the payment.

For more assistance regarding delivery for different countries, please contact our Customer Support at sales@theglassescompany.co.uk.