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Everything you need to know about placing an order with The Glasses Company
We have 4 easy steps to place an order.
Yes in some instances you may be able to alter or cancel part or all of your order. However, this must be in writing by email to firstname.lastname@example.org as soon as possible.
Note: Lenses are custom-made to the individual and once produced cannot be refunded.
Yes many of our customers buy frames for fashion use only or have separate arrangements for prescription in their lenses. Simply choose your frame and select the buy frame only/fashion use option after adding to basket.
We accept all major debit/credit cards including via Paypal.
We have up-to-date measures to make our payment transactions 100% secure. All personal data is handled with confidentiality and is not given to third parties.
All our products are 100% genuine. Being established for over 30 years, we have authorised contracts with the leading brand manufacturers to guarantee authentic stock each and every time.